How to fix Chrome on Windows 10 Crashing or Not Responding

How to fix “Chrome Crashing or Not Responding” on Windows 10?

The Internet is widely defined as the largest source of the world’s information. In our day-to-day life, we turn to the Internet if we are unable to understand anything or we don’t know anything. To access the Internet, we need a platform to surf, search, browse and many other tasks. This platform is provided by a web browser.

Google Chrome is an excellent web browser. It is even considered as the most popular web browser. A product of Google, Google Chrome is a cross-platform web browser. It is free, stable, fast, and reliable.

Chrome is developed by developers and hence, it cannot be 100% bug-free. Sometimes, Chrome does not respond and does not connect to the network. It may also keep crashing.

These are the few problems can users face while working with Google Chrome:

• Google Chrome Not Responding: This is quite a common problem that occurs. If this is the case, try to clear the cache and then check if the problem persists.
• Google Chrome crashing repeatedly: This is another common problem that occurs. This can also be managed by trying to clear the cache and then checking if Chrome works.
• Google Chrome unresponsive on startup: Third-party applications are a common cause for this error. It is advisable to perform a full system scan and check if the error gets solved.
• Google Chrome keeps freezing: This problem may occur due to the corrupted installation of Google Chrome. Try to solve this by reinstalling Google Chrome.

How to fix “Chrome Crashing or Not Responding”?

Here are a few fixes for you to try and know which works the best for you to try and solve this problem:

Method One: Restart Google Chrome

If Google Chrome keeps crashing, freezing, or not responding, then you must try restarting the browser first before performing other troubleshooting tasks:

1. Click on the three vertical dots at the top right corner of Chrome’s menu bar.

1. This action would open the drop down menu. Click on the Exit option present at the last of the list.

1. This action causes the Google Chrome to close. Restart Google Chrome by clicking the Google Chrome icon on the taskbar or by double-clicking the Google Chrome icon on the desktop.

After restarting Google Chrome, ‘Chrome Crashing or Not Responding’ issue may be fixed.

Method Two: Check for Updates

Sometimes, there may be a possibility that Google Chrome is not able to work properly as there may be some updates that have not been downloaded and installed. So, checking for updates may resolve the ‘Chrome Crashing or Not Responding’ issue.

1. Click on the three vertical dots at the top right corner of Chrome’s menu bar.
2. This action would open the drop down menu. Hover mouse over the Help option present almost at the last of the list.
3. In the Help drop down menu, click on the About Google Chrome option.

1. Google Chrome will start downloading the updates automatically if there are any available.

1. After Google Chrome has downloaded and installed the updates, click on the Relaunch button to finish the updating.

Google Chrome may not face the ‘Chrome Crashing or Not Responding’ issue after updating and might start working properly.

Method Three: Disable Unnecessary Extensions

Unnecessary extensions slow down your browser and affect its working. Removing or disabling unnecessary and unused extensions may help you to solve the problem.

1. Click on the three vertical dots at the top right corner of Chrome’s menu bar.
2. This action would open the drop down menu. Locate and hover the mouse over the More tools option present in the list.
3. In the More tools drop down menu, click on the Extensions option.

1. A new tab opens which displays all the currently installed extensions in your browser.

1. Disable the unnecessary extensions by switching the toggle present along with each extension.
2. Click on the Remove button associated with each extension to delete those which are unused.

To avoid removing or disabling extensions manually, open the incognito mode. This will automatically disable the current extensions.

Method Four: Clear the cache, browsing history and cookies

Corrupted cache may cause the ‘Chrome Crashing or Not Responding’ issue. Therefore, it is advisable to clean the browser’s cache.

1. Click on the three vertical dots at the top right corner of Chrome’s menu bar.
2. This action would open the drop down menu. Click on the Settings option present in the list.

1. The Settings tab opens. On the bottom, you will find the Advanced option. Click on it.

1. Next, click the Clear browsing data tab.

1. Under the option of the time range, choose All time.
2. Next, click on the Clear data button.

Once the cache has been cleared, check if the ‘Chrome Crashing or Not Responding’ problem persists.

Method Five: Disable Hardware Acceleration

Hardware Acceleration allows Google Chrome to shift the heavy work to a component other than the CPU, such as the GPU. This may sometime interfere with the proper functioning of Google Chrome. This can be solved by disabling the hardware acceleration.

1. Click on the three vertical dots at the top right corner of Chrome’s menu bar.
2. This action would open the drop down menu. Click on the Settings option present in the list.
3. The Settings tab opens. On the bottom, you will find the Advanced option. Click on it.
4. Scroll to locate the System tab. Under this, you will find the Use hardware acceleration when available.

1. Switch off the toggle present here to disable the hardware acceleration.
2. Click on the Relaunch button that now appears to complete the disabling.

After restarting, Google Chrome may not face the ‘Chrome Crashing or Not Responding’ issue and might start working properly.

Method Six: Reset Google Chrome

Resetting Google Chrome to its original default settings might help to solve the problem.

1. Click on the three vertical dots at the top right corner of Chrome’s menu bar.
2. This action would open the drop down menu. Click on the Settings option present in the list.
3. The Settings tab opens. On the bottom, you will find the Advanced option. Click on it.
4. Scroll to locate the Reset and clean up tab. Click on the Restore settings to their original defaults option present here.

1. Under the Reset settings tab, click on the Reset button.

After resetting the Google Chrome, check if the problem persists.

Method Seven: Uninstall and Reinstall Google Chrome

If nothing works, you can try to uninstall Chrome and then install it again to check if it starts working properly.

1. Open the Settings application.
2. Click on the Apps option.

1. From the left-hand menu, under the Apps section, click on the Apps & features option. This opens the list containing every one of the apps installed in your PC.
2. Locate Google Chrome from the list and click on it to open an extended dialog box.

1. Click on the Uninstall button to remove the web browser.

1. Open the Microsoft Edge and search for download Google Chrome in the search box.
2. Open the link and click on the Download Chrome button.

1. From the next dialog box that appears, click on the Accept and Install button.

1. The download will start.
2. Once it is completed, double-click on the Setup file and the installation begins.
3. Reboot your PC, after the installation is completed.

References:

1. https://troubleshooter.xyz
2. https://windowsreport.com